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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Error message on email...
Finance | Project Operations, Human Resources, ...
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Error message on email sending

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Posted on by STP 207
I would like to test the process of sending customer invoice to customer by email.
 
But I still got below error message:

 
 
I didn't setup 'SMTP settings'. I suspect it was caused by 'Authentication'. What could I fill in? This is a testing environment.
 
Hence, there are 3 types of email providers, EML, Exchange and SMTP, what are their difference?
Which one should I use?
 
Thanks!
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 6,241 Super User 2024 Season 2 on at
    Error message on email sending
    Hi STP,
     
    You should set Outgoing mail sever , Authentication required , User Name ,and password. After you filled theses values you can Test it from Test email tab. 
    For more information, you can read the official document from Microsoft:
     
     
    And you can follow this article:
     
     
    Thanks,
    Waed Ayyad
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
     
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Error message on email sending
    Hi,
    You can refer to this blog: How to configure setup for mail in D365 |How to send an email from D365 FO using System template| Custom template | Print management using X++ code | by Muhammad Ramzan | Medium. In this article I will teach you how to configure and setup for mail and send mail from dynamics 365 finance and operation using system defined template, custom template and from print management using X++ code.
    Best regards,
    Kevin
  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,261 User Group Leader on at
    Error message on email sending
    Use SMTP with Authentication Enabled to "Yes"
     
    you can also use the below code for SMTP test. 
     
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,219 Super User 2024 Season 2 on at
    Error message on email sending
    Hi STP,
     
    I think you can find your answer in the documentation: Configure and send email - Finance & Operations | Dynamics 365 | Microsoft Learn

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