Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

notification for subscription

(0) ShareShare
ReportReport
Posted on by 5

Does anyone know how I can see recently subscribed contacts? I know that I can go into each contact individually to see the "allow" or "do not allow" for email and marketing materials, however, I'm looking to see this information quickly. Perhaps there is an advanced find query that would be useful and I could add that to a Dashboard?? 

help please! and thank you.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: notification for subscription

    Hi Kati Kat,

    How about the following one:

    pastedimage1631149719651v3.png

    It allows to filter out contacts who submitted a certain form and allow bulk emails (subscribed).

    For unsubscribers, you just need to change the "Allow" to "Do not allow".

    pastedimage1631149674368v2.png

  • kati kat Profile Picture
    kati kat 5 on at
    RE: notification for subscription

    Thanks Nya,

    Unfortunately this didn't work for me and to be honest, I'm not sure it is what I'm looking for.

    I'm wondering if Dynamics can notify me when a new customer subscribes. We don't have the form to set up to a Marketing list, the form simply changes the consent on the contact record.

    Cheers!

    Kati Kat

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: notification for subscription

    Hi,

    You can create a dynamic segment with a behavior block to achieve it.

    There are two segment template which can meet your request.

    pastedimage1631067996258v1.png

    Here, for example, I chose the first one.

    Find the id from the URL of the subscription list you'd like to track.

    pastedimage1631068217843v2.png

    It will filter out the contacts who subscribe the list from the email name "unsub".

    There are also several different interactions can be set as the condition of the segment, which you can choose based on your request.

    pastedimage1631068368280v3.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,162 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,962 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans