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"Tax Liable" turn on in Sales Order even the customer card's "Tax Liable" turned off

Posted on by 63

Hi All,

Like as the title, currently I have problem with "Tax Liable" turn on in Sales Order even the customer card's "Tax Liable" turned off

Is there any setup related this or any one knows resolved way then please let me know. Thank you in advance.

pastedimage1668638508174v1.jpeg_2D00_640x480.jpgSalesOrder.jpg_2D00_640x480.jpg

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,472 Super User 2024 Season 2 on at
    RE: "Tax Liable" turn on in Sales Order even the customer card's "Tax Liable" turned off

    Very helpful information, thanks.
    It looks like other information on the "Ship-To Address" will overwrite the information on the Customer Card.

  • DannyR Profile Picture
    DannyR 63 on at
    RE: "Tax Liable" turn on in Sales Order even the customer card's "Tax Liable" turned off

    I found the reason for this. If the "Tax Liable" turned on in the "Ship-To Address" then the sales order's "Tax Liable" turn on even if the "Tax Liable" turned off in the Customer Card. I hope this stuttering of beginners will help you operate your system in the future.

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