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Starting on 11/1/2021, survey responses are no longer showing any personalized data (or are intermittently doing so). The personalized information is there when the survey is sent, however when the submission comes back it is not there and when I look at the Personalized Data tab it states "No personalized data is available for this response !". This is preventing the responses from showing up in my dynamic views. Anyone else experiencing this and/or have any ideas?
I have recently started using customer voice and i am facing the same issue, although what i found is if the reports are exported those values can be seen in the excel sheet.
Thank you! They eventually just started showing up. So I'm thinking it must have just been a temporary issue?
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