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Customer experience | Sales, Customer Insights,...
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D365 Marketing

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Posted on by 32

Hi,

We're planning to switch over to the Dynamics 365 Marketing tenant which will replace Click Dimensions as our email marketing provider. I am wondering if anyone knows if there is an equivalent in the Marketing tenant to Click Dimension's Sent Email table?

In simple terms, I want create an Azure Synapse Link to the table(s) and from there, see which emails have been sent to which recipients (the "To" column in Sent Email) and the opens and clicks.

Does anyone know if this is possible please?

Thanks

Richard

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  • Swift but Sincere Profile Picture
    82 on at

    What I do know from months ago is that the datastore is outside the dataverse.  The known method of access is via the PowerBI connector.  The product is still in live development -- again, last time I had access in February -- so, things may be different.

    Dynamics 365 Marketing does not (did not) create Sent Email records in the dataverse.  There are, however, mechanisms in the segmenting to include/exclude from marketing efforts (aka journeys) based on past efforts and recipient behavior.

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