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Customer experience | Sales, Customer Insights,...
Suggested Answer

Custom JS not working on Entity Form, Web Page, Web Form

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Posted on by 310

Hi All,

I have configured Customer Service Powerapps Portal and I want to validate "Profile Page" based on some fields.

Custome JS not working for Profile Web Page, I registered JS  under Profile Web Page -> Localized Content -> Advanced Tab -> Custom Javascript but it did not work.

Please suggest how to achieve this.

I tried below code snippet :


if (window.jQuery) {
(function ($) {
if (typeof (webFormClientValidate) != 'undefined') {
var originalValidationFunction = webFormClientValidate;
if (originalValidationFunction && typeof (originalValidationFunction) == "function") {
webFormClientValidate = function() {
originalValidationFunction.apply(this, arguments);
                      
                if($("#cr243_otp").val() === "")
                {
                    
                    alert("OTP required");
                    return false;
                }
                else
                {
                    return true;
                }
};
}
}
}(window.jQuery));
}

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Manoj,

    Please try below jQuery code.

    $( document ).ready(function() {

    debugger

    if($("#cr243_otp").val() === "")

    {

    alert("OTP required");

    return false;

    }

    else

    {

    return true;

    }

    });

    And after adding any code you should also clear Cache by hitting this “Portal Home URL/ _services/about”.

    Note: For clearing cached your portal user should have Administrator web role assigned.

    Team Soluzione Inc

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