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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Vendor Payment still o...
Finance | Project Operations, Human Resources, ...
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Vendor Payment still open and accidently paid twice.

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Posted on by Shristi_MP 64

Hi Brains Trust,

My AP brought this to my attention this morning of a double payment she made back in July.

She ran a payment proposal where a Vendor's POs were picked up and the total amount entered in the payment journal. Then payment was processed as per normal. However it seems that the POs still remained open as she was able to re-pay them 2 weeks later! I now have 2 payments showing in my Vendor transactions, one which is still showing with a balance and as an Open transaction.

I ran a test payment proposal and the payment came up yet again. How can I close off this payment?

pastedimage1601348862601v1.png

We also can't reverse this transaction as it gives us the "The ledger transaction type Bank for account ----- cannot be reversed" error.

Please help. On AX 2012 R3.

Thanks

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 22,572 Most Valuable Professional on at
    RE: Vendor Payment still open and accidently paid twice.

    Great to hear, you may close this topic by marking any of the answer as verified.

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees on at
    RE: Vendor Payment still open and accidently paid twice.

    Hi Shristi_MP,

    You cannot reverse payment that way where bank is selected as offset. Did you generated check number with this payment?

    The 2nd payment that has been posted mistakenly/twice, Was it settled against any invoice or not?

    If the 2nd payment was settled/applied against invoice then do the following:

    1. Go to vendor card 》Invoice on the Action Pane, and then click Closed transaction editing.

    2. Select the AP payment that contains the settlement to reverse the invoice.

    3. Click reverse (select the reversal posting date)

    4. Create negative vendor payment journal and click on settlement transactions button, select the payment transaction that you initially booked.

    5. Post the payment journal to reverse the payment impact.

    6. Check the vendor balance.

  • Shristi_MP Profile Picture
    Shristi_MP 64 on at
    RE: Vendor Payment still open and accidently paid twice.

    Hi Ramit.

    Thanks but we were able to sort it. The refund from the vendor was not yet processed. Once that was processed and matched, the balance cleared.

    Regards

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,572 Most Valuable Professional on at
    RE: Vendor Payment still open and accidently paid twice.

    Hi,

    1: settlement can be reversed from the undo settlement option, have you tried this?

    2: can you create a payment journal and click on settle transactions and settle from there using option fully settle?

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