Hi. When my users convert's an email to a case is the default process not the one which we made ourself?
Where would I be able to set the default process to apply to an case which has manually been converted by the user?
Hi. When my users convert's an email to a case is the default process not the one which we made ourself?
Where would I be able to set the default process to apply to an case which has manually been converted by the user?
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