Social Media Posts - outside Dynamics 365 Marketing

(0) Share

Report

Posted on by Celia Rodrigues

Hello,

I was wondering if I have my social-media account created and configured inside Dynamics 365 Marketing and then I publish a post directly in Facebook (outside Dynamics), will I be able to see it and get the insights inside Dynamics 365 Marketing?

Thank you for your help!

All responses (1)

Answers (0)

Suggested answer

Nya 29,058 on at

Like (0)

Report

RE: Social Media Posts - outside Dynamics 365 Marketing

Hi, Celia

Unfortunately, the post cannot be seen in Dynamics 365 Marketing if you publish it directly in Facebook.

Since the social post connected to Facebook can be only post into a company page. I created a page in my Facebook and made a new post directly to test.

It cannot be synced to D365 even if the Facebook account is reauthorized. Only scheduled posts can be shown in the calendar.

The Social Post is an entity which is used to author and schedule your posts.

The functions it encompasses are editing, posting, scheduling/ rescheduling, and cancelling a post.

You can also post your proposal to Ideas forum.

Here is the link: Ideas List (dynamics.com)

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya