Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot Post General Le...
Microsoft Dynamics AX (Archived)

Cannot Post General Ledger: Offset account must have the type bank for voucher XXXX

(0) ShareShare
ReportReport
Posted on by Adhha Adnan 412

Hi All,

I have an issue regarding my General Journal, when i tried to post journal. Im getting the following error message, stated that Offset account must have the type bank for voucher XXXX.

Offset-account.png

This happened when i tried to post overpaid payment through general journal.

What should i do about this error?

Please advise

*This post is locked for comments

  • Suggested answer
    CU07051842-0 Profile Picture
    CU07051842-0 2 on at
    Cannot Post General Ledger: Offset account must have the type bank for voucher XXXX
    Hello Adhha,
     
    This error is received when the Method of Payment assigned to the voucher line has the following Payment Control option enabled: "Offset account has the type bank".
    Either uncheck that validation on the Method of Payment, or use a different Method of Payment. 
     
    Kind regards,
     
    Lucia.
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Cannot Post General Ledger: Offset account must have the type bank for voucher XXXX

    Hi Adhaa Adnan,

    Please check your GLP journal setup.

    Guess somebody configured this restriction.

    Either change the setup or simply use another GL journal that does not have this restriction in place.

    Best regards,

    Ludwig

  • MATTGUO Profile Picture
    MATTGUO 22,306 on at
    RE: Cannot Post General Ledger: Offset account must have the type bank for voucher XXXX

    Hi Adhha,

    Could you please check check if the journal names has been check the bank as fixed offset account?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans