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Finance | Project Operations, Human Resources, ...
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Workflow approvers

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Posted on by 8

We have a case from customer.

It is related to approval workflow for Leave and absence. Where the request for leave is approved by 2 levels above - line manager and manager of the line manager.

The customer wants the workflow to move straight to the manager level in case the line manager left the company and the position became open.

Could you advise whether this case can be covered with standard workflow. I did some tests, but in case the line manager position is vacant, the workflow fails.

Thank you!

  • Suggested answer
    Komi Siabi Profile Picture
    13,253 Most Valuable Professional on at

    Managerial hierarchy work with positions and employees, if the position is vacant, system will not be able to assign the work item to an user (user being linked to an employee).

  • Suggested answer
    Mohammed Sobhy Profile Picture
    40 on at

    2022_2D00_10_2D00_27_5F00_15_2D00_21_2D00_20.jpg

    You may use that in the assignment 

  • Fortunova Profile Picture
    8 on at

    Thank you for the proposed solution, I think this might solve the problem. I will check it.

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