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Customer experience | Sales, Customer Insights,...
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Show hide Delete button on activities based on state

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Posted on by 570

Hi all,

I got  a requirement to show OOB Delete button only on Active activities and hide on inactive activities.

(This should be in all places, Home grid, Form & subgrids)

I tried to put valule rule on display rules on the delete button on activity entity & email entity but for some reason it is not working.

If I need to do this functionality,

1. Do I need to customise individual activities like email, task, phonecall...etc or Activity entity ribbon itself?

any useful links to show/hide OOB button based on activity status?

thanks

Krishna

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