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Dynamics 365 Community / Forums / Finance forum / The transactions on vo...
Finance forum

The transactions on voucher CIV008854694 do not balance as per 1/10/2019. (accounting currency: 1.33 - reporting currency: 1.33)

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I'm getting the below error while I try to invoice a sales order. I have configured all required posting profile mapping. The issue is happening only for this particular sales order

The transactions on voucher CIV008854694 do not balance as per 1/10/2019. (accounting currency: 1.33 - reporting currency: 1.33)

Sales-order.png

Categories:
Financial Management
I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    If this error occurs only for a specific sales order can you identify what makes this sales order 'special'?

    E.g. do you use a specific item, customer, etc. that might cause this problem?

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,725 Super User 2026 Season 2 on at

    Hi shifin88,

    Some additional questions here:

    - Can you explain this amount? Is it related to e.g. a charge or sales tax?

    - Is this order related to a retail channel?

  • Community Member Profile Picture
    Community Member on at

    Plase check if you have all the accounts number in the posting profiles for customer, items, tax, ......

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig at Item level or customer level do we have to do any set up?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Shifin88,

    There is actually nothing special required.

    You have to ensure that you have a customer posting profile, that this posting profile is linked in the AR parameters form and that you have you inventory posting matrix (inventory-setup-posting-posting) correctly setup.

    Best regards,

    Ludwig

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