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Customer experience | Sales, Customer Insights,...
Suggested answer

Wrong sender on reminders

Posted on by 40

We just got access to the 'reminder function' of customer voice. I've tried it out and everything seems to work just fine, except one important thing. We have set up a custom sender that we use for surveys, but the reminder is being sent in my name and surveys@email.formspro.microsoft.com (standard sender). 

Is there any way to change this?

  • Suggested answer
    ashish12 Profile Picture
    ashish12 3,079 on at
    RE: Wrong sender on reminders

    Hi Michael,

    If you are using this way to send reminder emails from Customer Voice?

    powerusers.microsoft.com/.../81668

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