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Hi everyone!
I am hoping to remove the color strip from the entries on the timeline - see below for an example:
Ideally, I would like to remove the part that says "Overdue" for all types of timeline entries. Is this possible?
Thanks!
Colin
Hi c_hill_2,
The 'Overdue'color strip you mentioned is Status tags:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admin#enable-status-tags-on-activity-record-types
Status tags match the status filter that display in the timeline to help you to see at a glance if the state of an activity record is Active, Overdue, or Closed on a task, appointment, or email. Admin can enable or disable status tags for any Activity type in the Record settings. Status tags are enabled by default.
Go Power apps(https://make.powerapps.com/) and navigate to main form of the entity, click timeline, select one activity you need and edit default form:
Hide Status tags:
Test:
Before:
After:
Hi Partner,
Has the problem been solved? Any updates?
Please click Yes under "Did this answer your question?" to close this thread.
Thanks.
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