I want to implement case summary feature in one of my custom entity, could anybody tell me is it possible to get case summary on any of our own custom entity? I can add the case summary control in my custom form, but it is not displaying any result.
Are you expecting your custom entity to implement same functionality--Summary of content on custom entity records?
Unfortunately, it seems that it can't be achieved.
Currently, OOB feature only support case and conversation summary.
I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me. Regards, Leah
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