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Shopify Connector Credit Memo Tax Error

Posted on by 26
Hi All -
 
We are testing refunds in Business Central with the Shopify Connector.  For the Refund Account, we have set it to a Freight G/L Account.
 
The problem in the Credit Memo is that  Unit Price Excl. Tax shows the Freight amount includes tax and then in the Amount Including Tax applies the tax again.
 
Example:
 
Freight Cost = $7.90.  
Tax on Freight = $.81
Unit Price Excl. Tax = $8.71(should be $7.90)
Amount Including Tax = $9.61 (should be $8.71)
 
The tax is working properly on the Sales Invoices.
 
Anyone else faced this issue?  Any suggestions on how to resolve?
 
thanks!
 
 
Categories:
  • TB-30081649-0 Profile Picture
    TB-30081649-0 26 on at
    Shopify Connector Credit Memo Tax Error
     
    thank you for your suggestion - the links are helpful but they do not entirely capture our problem, which is related to an expense account line (shipping) rather than the item.
     
    thanks again!
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 3,316 on at
  • TB-30081649-0 Profile Picture
    TB-30081649-0 26 on at
    Shopify Connector Credit Memo Tax Error
    Thank you Yun Zhu
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,963 Super User 2024 Season 2 on at
    Shopify Connector Credit Memo Tax Error
    Sorry I can't solve your problem directly. Just sharing some information.
    For Shopify related issues, I recommend sending them to the BC Yammer Group. There are Microsoft technicians there who should be able to help you solve the problem quickly.
    aka.ms/BCYammer: Dynamics 365 Business Central Partner Community (Formerly: Development)
    More details: About Business Central partner community on Viva Engage (formerly Yammer)
     
    Thanks.
    ZHU

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