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Service | Customer Service, Contact Center, Fie...
Answered

Field Service Portal Self-Scheduling page permission issue

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Posted on by 20

When I go to the self scheduling page, the page opens for a second and then redirects to the notfound page will the error below.

Has anyone seen this issue and is there a way to fic this issue?

pastedimage1621972755243v1.png

I have the same question (0)
  • Suggested answer
    Fannie30 Profile Picture
    2,990 Moderator on at

    I haven’t seen that one but I would log a support ticket since this is still in preview.

  • Verified answer
    Ali Khan Profile Picture
    1,380 on at

    Did you set up Incident Type and assigned a web role to portal user?

    Don't want to sound salesy but I wrote about this just yesterday: akhan.me/.../  (see steps 13 and 14).

    *PLEASE MARK VERIFIED IF IT IS HELPFUL*

    - Ali (I write about D365 Field Service related exciting stuff at [https://akhan.me](https://akhan.me/))

  • MaxPP Profile Picture
    20 on at

    Thanks Ali!!!!!. The issue was #14 I did not have Enable C2 set to yes!

    Very much appreciate the help

  • Suggested answer
    MaxPP Profile Picture
    20 on at

    # 14 on Ali's Doc was my issue

  • Ali Khan Profile Picture
    1,380 on at

    Glad it helped

  • Community Member Profile Picture
    on at

    f10

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