Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Field Service Portal S...
Service | Customer Service, Contact Center, Fie...
Answered

Field Service Portal Self-Scheduling page permission issue

(0) ShareShare
ReportReport
Posted on by MaxTampa 20

When I go to the self scheduling page, the page opens for a second and then redirects to the notfound page will the error below.

Has anyone seen this issue and is there a way to fic this issue?

pastedimage1621972755243v1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Field Service Portal Self-Scheduling page permission issue

    f10

  • Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Field Service Portal Self-Scheduling page permission issue

    Glad it helped

  • Suggested answer
    MaxTampa Profile Picture
    MaxTampa 20 on at
    RE: Field Service Portal Self-Scheduling page permission issue

    # 14 on Ali's Doc was my issue

  • MaxTampa Profile Picture
    MaxTampa 20 on at
    RE: Field Service Portal Self-Scheduling page permission issue

    Thanks Ali!!!!!. The issue was #14 I did not have Enable C2 set to yes!

    Very much appreciate the help

  • Verified answer
    Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Field Service Portal Self-Scheduling page permission issue

    Did you set up Incident Type and assigned a web role to portal user?

    Don't want to sound salesy but I wrote about this just yesterday: akhan.me/.../  (see steps 13 and 14).

    *PLEASE MARK VERIFIED IF IT IS HELPFUL*

    - Ali (I write about D365 Field Service related exciting stuff at [https://akhan.me](https://akhan.me/))

  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Field Service Portal Self-Scheduling page permission issue

    I haven’t seen that one but I would log a support ticket since this is still in preview.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

photo of Muhammad Affan

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

thumbnail image of a pie chart section

Top 10 leaders for November!

Congratulations to our November super stars!

thumbnail image of the word Tip

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans