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RSAT error: The client is not open

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Posted on by MYGz

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Hi,

I have setup the RSAT tool on my Laptop,

While trying to run a daily gl test case I'm getting the below error:

Status: Test case failed.

ERROR:
The client is not open

DEBUG INFO:


  System.InvalidOperationException
  The client is not open
     at Microsoft.Dynamics.TestTools.Dispatcher.Client.DispatchedClient.CheckOpen()
   at MS.Dynamics.Performance.Application.TaskRecorder.GLDailyBase.TestCleanup()
   at MS.Dynamics.Performance.Application.TaskRecorder.GLDailyBase.TryToConnectToEnvironment(Int32 connectionRetryCount, Int32 connectionRetryDelayInMilliseconds)
   at MS.Dynamics.Performance.Application.TaskRecorder.GLDailyBase.TestSetup(Boolean verboseSnapshotsEnabled, Int32 actionTimeout, Boolean caseSensitiveValidation, Boolean groupComparison, Int32 pauseBetweenActions, String playbackDirectory, Int32 connectionRetryCount, Int32 connectionRetryDelayInMilliseconds)

What could be the issue here.

Appreciate any tips.

Best Regards,

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Gunjan Bhattachayya 35,423 on at

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RE: RSAT error: The client is not open

Hi MYGz,

Are you able to access this environment using your browser?

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MYGz 2,059 on at

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RE: RSAT error: The client is not open

Yes, but in Microsoft Edge, I have multiple profiles. I'll just try to open the client in all the profiles and check again. I doubt it would work but giving it a try.

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MYGz 2,059 on at

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RE: RSAT error: The client is not open

I opened the UAT dashboard link in all the profiles, still not working. Next, I'll change to chrome and check.

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MYGz 2,059 on at

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RE: RSAT error: The client is not open

Chrome driver not installing. Same error in Edge. I forgot to run as Admin. Now the Cmd Prompt is opening but the test is failing with same error.

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MYGz 2,059 on at

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RE: RSAT error: The client is not open

I restarted my PC,

Again tried Chrome, this time the driver got installed. The test ran and passed.

Maybe the issue with Edge is multiple profiles??

Best Regards,

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Gunjan Bhattachayya 35,423 on at

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RE: RSAT error: The client is not open

Hi MYGz,

The issue might be with the profiles on Edge. You could do a quick test if you can setup RSAT to the same D365 F&O instance from a different system or from one of the Dev servers (if available).

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