Skip to main content

Notifications

Service | Customer Service, Contact Center, Fie...
Suggested answer

Bookable Resource Booking > Header title > Field Service Mobile App

Posted on by 85

Hi Guys,
I am using Bookable resource booking entity in Field Service Mobile App.
Title which we see on Bookable Resource Booking form header is "Work Order" instead of Booking Name.

E.g:

As Is : 

pastedimage1570593504454v1.png

Expected

pastedimage1570593787346v2.png

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    I was testing on the Windows app as well. This is quite strange!

  • ZMansuri Profile Picture
    ZMansuri 85 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    Dint worked for me either, I am on Flexible UI too

    only difference I see is I am using Windows field service App.

    Could this be an issue here.

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    5241.Screenshot_5F00_1.png

    12453.Screenshot_5F00_2.png

    It worked for me. I'm using Flexible UI and added the rule on the Work Order entity.

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    I did a quick test with onLoad and onChange, tried to replace the caption or add a suffix - nothing worked.

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    It looks correct. Could you test just adding some text into the caption instead of passing in the entity name.

    Maybe test it in onchange as well?

  • ZMansuri Profile Picture
    ZMansuri 85 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    Thanks for suggestion Thomas,

    I tried below step onLoad, didn't help. Pleaselet me know if I am missing something.

    pastedimage1570658998028v1.png

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Bookable Resource Booking > Header title > Field Service Mobile App

    Within an onload rule, you need to set the 'caption' of the form header to the name of your booking name.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans