Dynamics Community Forum Thread Details

Hello,

To Return Items onto a Purchase Order you would need to do a Purchasing Return. Did you void the Invoice in the Purchasing Module before it was posted? or did you Void it in the Payables Module after it was posted? If it was after it was posted, then I don't think that would flow back to the Purchase Order to show that the shipment was not invoiced already.

Replace Returned Goods - Mark to request that the vendor replace returned goods using the original purchase order when the return type is Return or Return w/credit. If the original purchase order has been moved to history or the return type is Inventory or Inventory w/credit, then a new purchase order will be created.

Replace Returned Goods works in conjunction with the Invoice Expected for Returned Goods option.

Invoice Expected for Returned Goods - Mark to confirm that the vendor invoice will include the original receipt quantity of goods.

The following table shows which options to choose.

Options marked

When to use

Results

Notes

Replace Returned Goods

and

Invoice Expected for Returned Goods

When you want to replace the returned goods, using the original purchase order.

When you have yet to process the invoice for the original goods.

When you want to process an invoice for all of the original quantity of goods received (even though you have returned some of them).

Returned goods are replaced.

The same purchase order is used for the replaced goods.

You can process the invoice for all of the original goods, including the goods that will be replaced.

If the original purchase order is no longer available (for example, moved to history), a new one is created automatically. The new purchase order includes only the returned goods and quantity that you want to replace.

The Invoice Expected from Vendor option is available only for return types Return or Inventory.

Replace Returned Goods

When you want to replace the returned goods, using the original purchase order.

When you do not expect to receive an invoice for the goods you’re returning, or when you do not expect the invoice to match the original quantity of goods.

Returned items are replaced.

The same purchase order is used for the replaced items.

You can process an invoice for only the goods you kept, not the returned goods.

Invoices that you already have processed are not affected by choosing this option.

Invoice Expected for Returned Goods

When you do not want to replace the returned goods. For example, when you expect a refund or a credit.

When you want to close the purchase order when the invoice is processed.

The credit or refund occurs separately from the original invoice.

When you process the invoice, the purchase order is automatically closed.

You returned some goods, but did not ask to replace them. Thus, the transaction is complete and the purchase order is closed.

Neither option is marked

When you do not want to replace the returned goods. For example, when you expect a refund or a credit.

When you have already processed the invoice, or when you do not expect to receive an invoice from the vendor.

The credit or refund occurs separately from the original invoice.

You can process an invoice for only the goods that you kept, not the returned goods.

Invoices that you already have processed are not affected by choosing this option.

Thanks

Isaac Olson

Microsoft Support

Voided a Purchase Order Invoice

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