Hello Microsoft community, I would like to ask for your advice.
I would like to know if it is possible to create this flow using MS Dynamics Marketing:
1. A customer who is in the Dynamics database has not created any new order for e.g. 1 month.
2. As a next step, I would like to use a custom REST API to validate the phone number and send a message according to the contact obtained in Dynamics.
I noticed that MS Dynamics offers the ability to create a custom flow that can do this automation. I'm just not sure if I'm following the correct procedure. First, I need to set up a trigger for my path and then I need to create a custom trigger. The custom trigger can be programmed with a custom script.
So my question is:
1. Is this flow possible in MS Dynamics Marketing?
2. Alternatively, can Power Automate be used for any part of the path?
3. Is it possible to set a trigger condition that will check relative time data i.e. not made an order in the last three months,...
Any information would be very helpful and thank you for it.
