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How to scrub employee emails from Marketing Email Analytics

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Posted on by Cdubs-Husq

My department would like to scrub employee emails from appearing in the D365 Marketing email analytics data. I cannot find information, or an example, of how to do this. Has anyone done this or can share directions?

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Leah Ju Microsoft Employee on at

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Hi Partner,

What is D365 Marketing email analytics data? Are you trying to delete the data under the 'Insights' tab?

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Cdubs-Husq 31 on at

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Hi Leah,

Yes, I am referring to the data under the Insights tab - opens, clicks, etc. Sorry if that was not clear. We don't want to block employees from receiving emails but do want to remove their email interactions from the Insights data.

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MiltosV Moderator on at

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Hello,

Here is how you can delete customer data in Marketing app. There is a different process for outbound marketing vs real time marketing.

learn.microsoft.com/.../gdpr-dsr-Dynamics365

Thank you

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