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How to scrub employee emails from Marketing Email Analytics

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Posted on by 31

My department would like to scrub employee emails from appearing in the D365 Marketing email analytics data. I cannot find information, or an example, of how to do this. Has anyone done this or can share directions?

  • Suggested answer
    MiltosV Profile Picture
    MiltosV on at
    RE: How to scrub employee emails from Marketing Email Analytics

    Hello,

    Here is how you can delete customer data in Marketing app. There is a different process for outbound marketing vs real time marketing.

    learn.microsoft.com/.../gdpr-dsr-Dynamics365

    Thank you

  • Cdubs-Husq Profile Picture
    Cdubs-Husq 31 on at
    RE: How to scrub employee emails from Marketing Email Analytics

    Hi Leah,

    Yes, I am referring to the data under the Insights tab - opens, clicks, etc. Sorry if that was not clear. We don't want to block employees from receiving emails but do want to remove their email interactions from the Insights data.

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: How to scrub employee emails from Marketing Email Analytics

    Hi Partner,

    What is D365 Marketing email analytics data? Are you trying to delete the data under the 'Insights' tab?

    pastedimage1683106291081v1.png

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