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Customer experience | Sales, Customer Insights,...
Answered

Forward to a friend option - How it works? - How to set up?

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Hello, 

How can I use follow to a friend feature? I tried to find any information about it, but no luck. Could you please help me to understand how we can set it up correctly? What benefits it gives us to use it? How to use it correctly? 

  • Verified answer
    Leah Ju Profile Picture
    on at
    RE: Forward to a friend option - How it works? - How to set up?

    Hi FilipR,

    Forward to a friend allows us to give contacts an easy way to forward marketing emails to their friends.

    --We need to create a marketing form, include the marketing form into a marketing page, then add a link to marketing page into one marketing email.

    --Next we add that page into our content settings and finally link the content settings to a customer journey. 

    Refer to the blog:

    https://neilparkhurst.com/2018/12/29/mb2-719-certification-dynamics-365-for-marketing-forward-to-a-friend/ 

    Also, you can refer to the following video, which provides the full process and steps:

    https://www.youtube.com/watch?v=czpGaaHbj60 

  • Verified answer
    Leah Ju Profile Picture
    on at
    RE: Forward to a friend option - How it works? - How to set up?

    Hi Partner,

    Have any updates?

    Please feel free to contact me if you have any questions!

    Could you click 'Yes' under title to close the thread if my answer is helpfu!

    Thanks in Advance! :)

  • Suggested answer
    FilipR Profile Picture
    on at
    RE: Forward to a friend option - How it works? - How to set up?

    Thanks Leah

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