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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Hide Special System Us...
Service | Customer Service, Contact Center, Fie...
Answered

Hide Special System User from Owner Lookup

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Posted on by Dy365Fan

Hi

In our Dynamics 365 CE solution we have listed some special system users among the active users (see screenshot):

pastedimage1627550827493v1.png

These "users" are also displayed in the owner search field (see Screenshot):

pastedimage1627550862785v2.png

Can I hide these "users" in the owner lookup serach? Can I also deactivate or delete these users?

I would be very happy to receive suggestions.

Thank you in advance and best regards

Dy365Fan

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Dy365Fan,

    You can add condition to the ‘User’ lookup view to filter these users you don’t need.

    Go Settings > Customizations > Customize the system > Entities > User > View to open the 'User lookup view'

    pastedimage1627551930068v1.png

    Then add following filter to the view:

    pastedimage1627552227466v1.png

    Save and publish all customozations.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Dy365Fan Profile Picture
    Dy365Fan on at

    Thank you its work with the filter

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