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Microsoft Dynamics NAV (Archived)

Nav 2016 install errors

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Posted on by Microsoft Employee

I have one VM that will not take the install.  Specs are Windows 7 32 bit, Nav RTC install.  Fails every time  with the following install log.  I have done some searching and people with similar issues tried installing IIS and installing the prerequisite URL rewrite, tried both but am still getting the same error.

=== Logging started: 2016/10/18 16:34:15 ===
Executable: C:\Program Files\Common Files\Microsoft Dynamics NAV\90\Setup\setup.exe v9.0.45480.0
Computer  : VMSL-2
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
                Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
                Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '0'
RegistrySearch: Id = 'DotNetFx45Release', searching for registry key value.
                Id = 'DotNetFx45Release', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '379893'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
                Id = 'VstoInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
                Id = 'PowerShell30Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
                Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
                Id = 'Excel14Installedx86', Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot', Value = 'C:\Program Files\Microsoft Office\Office14\'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
                Id = 'Excel14Installedx64', Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot', Value = 'C:\Program Files\Microsoft Office\Office14\'
RegistrySearch: Id = 'Outlook', checking registry key existence.
                Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
                Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook', Exists = '0'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
                Id = 'VCPPSpLevel', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
                Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
                Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
                Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
                Id = 'IISWinAuthInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'WindowsAuthentication'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
                Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
                Id = 'IISASPNET45Installed', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET45'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
                Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
                Id = 'IISNETFX45Installed', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility45'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
                Id = 'IISISAPEXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ISAPIExtensions'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
                Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
                Id = 'IISISAPIFIInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ISAPIFilter'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
                Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
                Id = 'IISSTATICInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
                Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\90\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
                Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '0'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.2d.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.2e.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
Configuring package. Id = 'RoleTailoredClient_MX.es'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.2f.log
Done configuring package. Id = 'RoleTailoredClient_MX.es' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CA.fr'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.30.log
Done configuring package. Id = 'RoleTailoredClient_CA.fr' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CA.en'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.31.log
Done configuring package. Id = 'RoleTailoredClient_CA.en' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_US.en'
MSI log file set to: C:\Users\ADMINI~1.TRA\AppData\Local\Temp\setup.wix.msi.32.log
Done configuring package. Id = 'RoleTailoredClient_US.en' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
SUCCESS: Package Language Module (es-MX) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (fr-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (en-CA) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (en-US) for Microsoft Dynamics NAV Windows Client executed sucessfully.
=== Logging stopped: 2016/10/18 16:34:25 ===

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  • Verified answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
  • Verified answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Nav 2016 install errors

    os version: you need at least windows 7 prof. or enterprise. it won't work with home version.

    uninstall nav, then install IIS from Prerequisite folder from the installation folder. The path would be: DVD\Prerequisite Components\IIS URL Rewrite Module\rewrite_2.0_rtw_x64.

    then check windows eventlog for additional messages and also check the log file setup.wix.msi.2e.log, if there is an error with returncode 1603 for more info about that issue.

    check if user aspnet was created.

    if not, then open up a command prompt as administrator and cd to C:\Windows\Microsoft.net\Framework\v4.0.30319\ then run

    aspnet_regiis -i

    then try again.

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