Technicians cant update product used on workorder

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Posted on 1 Aug 2024 07:29:13 by SebRin

Hi,

I have a Field Service application. When my technicians use their tablets in the field the cant (by deafult) register that they have used a product. My technicians have the Field Service Ressource role.

When they try to mark a product as used they get the following error message

I have fixed this by adding the team they are part of to a column security profile.

My Question

Have i done something wrong? Should users with the Field Service Ressource role not by default be able to use the app as it is? Marking products as used is an important part of the app.

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Gabriel Dias Junckes 2,428 on 05 Aug 2024 at 20:53:45

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Technicians cant update product used on workorder

That looks correct, as the security role and the column security profile are added.