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Service | Customer Service, Contact Center, Fie...
Answered

Does a users PowerApps per app license get released when a user logs off ?

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Posted on by 115

We have a model driven power app. We are licensing this using Per app licenses *(not per user licenses)

We have this deployed to a sandbox and production environment.

For the production environment, we assigned enough licenses for everyone who uses the system ,regardless of how often they login.

For the sandbox environment - i.e. the test system - this will only be lightly used as people do QA of new development/ testing etc - so we would like to save money if possible by only licensing a fraction of the total userbase.

For example if we have 100 licenses assigned to live - for 100 people, we might want to assign 10 licenses to test - as we know that there will never be more than 10 staff logged in at any one time.

This leads to two questions:

1) Does PowerApps have a concurrent licensing limit ?

The Microsoft docs appear to say that you share the app with one or more people (assigning a role ) - when someone logs in they consume a license.

Does this license get released when they logoff ?

For example if 10 different people login to test on week1  - but then logoff. Then say a few weeks later person 11 tries to login - will they get a message saying there are no licenses left ?

2) Do we need to do anything to ensure that old users are not consuming a license - for example remove all their security roles ?

We would like to avoid the admin overhead of doing this if we can avoid it.

Whatever happens we want to ensure that we are compliant.

Thanks

I have the same question (2)
  • Verified answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey Greg!

    1. No, there's no concurrent licensing limit.  The PowerApp per app (or App pass) is assigned when the app is shared with a particular user/security role.  Unless you unshare/remove the secRole from the user, the user will keep the AppPass.  So if you have 10 perApp licenses and you share with 11 people, the first 10 to be processed will be able to login, and the person 11 will receive the error.

    2.  Depends on what you want to achieve.  If you have "old users" that no longer require a license, then you could Unshare the app or remove the security role.  This will release the AppPass and will assign to the next user that gets the app shared.

    Best regards

  • gregbooth2 Profile Picture
    115 on at

    Thanks!

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