Create Contact based on Customer Voice Reply

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Posted on by NicoSun

hey everybody,

I have created a contact form using customer voice. This form is supposed to capture contact information as well as inquiries.
The records arrive in Dataverse, but in Power Automate I can only select the entire answer and not the individual answers to the questions.
How do I break down the entire response so that I get the individual questions (first name, last name, ...) to create a new contact.

With List Rows I get the row i want. problem is, that i cant handle the information for further steps. I have tried to filter this with Json. The required values are stored under msfp_response, but if the flow runs, they are not taken over.

I have copied the json Output from List Rows into the Parse JSON 2.

Under the variable msfp_response all the entered data are listet (firstname, lastname ....)

But if i do a testrun, the Vaule field is empty

do you have any tips how i can solve the problem?

thanks in advance

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thebruuu 422 on at

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Hello

1. Why don't you specify the fields name in the List rows card?

2. You shouldn't need to parse json ?! You have the fields available in the Dynamic content

If you don't understand what I say let's try to get in touch somehow

Regards

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