web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Correct invoice with prepayment 100%

(1) ShareShare
ReportReport
Posted on by 42
I have posted sales invoice with 0 amount because it has paid invoice prepayment for 100%.
 
I tried to correct it but it shows this error. 
 
How to correct/ cancel it?
 
//
 
 
I have the same question (0)
  • Suggested answer
    sass Profile Picture
    42 on at
    So i used this workaround to do this:
    1. Post sales credit memo for the posted sales invoice 
    2. Unapply the prepayment invoice with the payment
    3. Cancel prepayment invoice with GL journal because i cant use post prepayment credit memo function, it shows error: There is nothing to post because the document does not contain a quantity or amount.
    4. Reopen SO and then edit the SO: i delete SO lines and then add the correct SO lines 
  • Jun Wang Profile Picture
    8,208 Moderator on at
    to my knowledge, user needs to unapply payment from posted invoice as the first step, then create a credit memo. But your steps are not in that order. Just curious if the order is correct. 
    Another question, why BC doesn't allow you to use credit memo to reverse the prepayment invoice? it should be a standard feature regardless of what percentage has been invoiced as prepayment.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,926 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,158 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 533 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans