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Finance | Project Operations, Human Resources, ...
Suggested Answer

How do I resolve "An error occurred during the 'Format mapping' run. For more information, contact your system administrator. The given key was not present in the dictionary."

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Posted on by 20

So the aim is to fetch the attachments against Task/Activity mapped against a project invoice journal and I have tried the below steps in the Electronic reporting workspace.

  • I have tried creating a new model "Invoice model with attachments" derived from the "Invoice model".
  • Created a new model mapping file for the New model(Invoice model with attachments)
  • Tried to reuse the existing design format, so created the same design format belonging to the New model(Invoice model with attachments)

Since I am in the initial stage of development, I retained everything as draft versions, enabled the "Run draft" for all the 3 objects created in the previous step. In addition to that, enabled the "Default model mapping" for the one created in the previous step. Later on, I have set the new design format in the Print management setup and upon executing the project invoice report, I received the below error.

"An error occurred during the 'Format mapping' run. For more information, contact your system administrator.

The given key was not present in the dictionary"

Can someone please help me out to resolve this? 

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    It is difficult to identify what might have gone wrong without having access to your setup.

    What might help though is this tectalk where these topics are addressed in detail.

    Please see:

    community.dynamics.com/.../what-s-new-in-the-april-2021-release-for-configurable-business-documents-february-18-2021

    Best regards,

    Ludwig

  • VaishnaviRajamani Profile Picture
    20 on at

    Thanks, Ludwig. I will definitely look into it.

  • VaishnaviRajamani Profile Picture
    20 on at

    This issue seemed to be in the Excel template which I have modified for adding an additional sheet in addition to the base.

    So now, the documents are not fetched when I mapped them. (Refer screenshot)

    Can someone help me with this?

    pastedimage1618566893163v1.png

  • ToddB Profile Picture
    on at

    Hi Vaishnavi,

    Can you provide an update if you are still experiencing issues?

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