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Session Id : 6sXo6W3ANGd+d5t3yjKC7j
Customer experience | Sales, Customer Insights,...
Answered

Hiding Some Related Entity Relationships in Outbound Marketing Segment Builder

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Posted on 10 May 2023 20:07:51 by 24

When our marketing team is building a segment of contacts in outbound marketing and adds a related entity, they're shown every possible relationship that a contact can have. A lot of the entities that they're shown aren't even used by our organization (like building, attendee pass, customer voice, etc...). We only have a few related entities that we actually use in our business processes. Seeing all these entities can be overwhelming for our marketing team. 

Is it possible to hide some of the related entities on this list, and only show some related entities that we choose? For instance, in the attached screenshot, could we hid everything in red, and only show the user entities highlighted in green?

8737.Capture.PNG

  • Verified answer
    Sayen Zhang Profile Picture
    on 12 May 2023 at 08:57:37
    RE: Hiding Some Related Entity Relationships in Outbound Marketing Segment Builder

    Hi partner,

    I'm afraid it is not available for now to hide some related entity relationships in Outbound Marketing Segment Builder.

    You can create a new idea through the below URL, then ask your colleagues to raise up the votes.  

    Ideas (dynamics.com) 

    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received. 

    Best Regards, 

    Sayen Zhang

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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