web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Problem installing Zet...
Microsoft Dynamics NAV (Archived)

Problem installing Zetadocs

(0) ShareShare
ReportReport
Posted on by Francisco Bedolla 1,123

Hello

I got a problem trying to install zetadocs

windows 2008 full patched

dynamics nav 2009 r2 installed on C:\Program Files\Microsoft Dynamics NAV\2009R2

dynamics nav 2009 sp1 installed on C:\Program Files\Microsoft Dynamics NAV\60

dynamics nav 5.0 sp1 installed on C:\Program Files\Microsoft Dynamics NAV\CSIDE Client

RTC 2009 r2 installed and running ok

7318.error2.jpg

can you tell whats happened??

 

TIA

*This post is locked for comments

I have the same question (0)
  • Jonathan Wong Profile Picture
    Jonathan Wong 180 on at

    Hello Francisco,

    Thanks for your interest in Zetadocs Express.

    I cannot see the screenshots clearly, so I can't read the error message.  Is it possible to upload a higher resolution image?

    Also please confirm that you are running the installer from Setup.exe.  Running the MSI file may cause problems.

     

    Jonathan Wong

  • Francisco Bedolla Profile Picture
    Francisco Bedolla 1,123 on at

    first message says Microsoft Dynamics NAV R2 needs to be installed for installation to continue

    second message says Error 2732 Directory Manager not initialized

    My NAV R2 version says 6.00.32012

    buils 32012

    ups I forgot

    yes im using the exe file

    exe version 16.0.0.400

    prod version 16.0.0.0

     

     

     

     

  • Jonathan Wong Profile Picture
    Jonathan Wong 180 on at

    Hello Francisco,

    It appears that the installer is not detecting the version of NAV client installed.  We look for certain values in the registry.

    Can you please repair your NAV 2009 R2 installation and then try again?

    Kind Regards,

    Jonathan Wong

  • IMB Profile Picture
    IMB 15 on at

    Hello,

    I'm having the exact same problem.  However, I'm installing everything on a single VMWare VM running Windows Server 2008 R2.  I have tried uninstalling and reinstalling the RTC and Service tier and I still get the same message Francisco gets above (Microsoft Dynamics NAV R2 needs to be installed for this installation to continue).  I'm trying to install Zetadocs Express which I downloaded from the Zetadocs website today (5/15/2012).  Anything at all would be helpful at this point.  Thanks!

     

  • IMB Profile Picture
    IMB 15 on at

    Sorry, I just noticed I didn't explicitly say which version of NAV I'm using.  I am in fact running Dynamics NAV R2.

  • IMB Profile Picture
    IMB 15 on at

    I was able to resolve this.  It appears that my Dynamics NAV 2009 R2 installation files were corrupted.  I uninstalled Dynamics NAV 2009 R2, downloaded a new copy of the Dynamics NAV 2009 R2 installation disc, installed the new copy, then tried to install Zetadocs Express and it worked!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics NAV (Archived)

#1
HoangNam Profile Picture

HoangNam 7

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans