I it possible to use relative date in behavioural block in Segment?

(0) Share

Report

Posted on by Fubar

2,752

What we are wanting to do is have a Segment where we can send a different Marketing Email, where the person was sent a particular Marketing Email more than 5 days ago (think of it as a reminder email, but based on the send of a previous marketing email). Note: for internal reasons in this implementation I cannot just put a flag on the Contact record and set it when the first email is sent..

I was initially thinking this would just be a Relative date, however, whilst I can setup a Relative date in a Query block in a Segment, I only get the options for actual and partial date available in the Behavioural blocks (where I pick up the Sent Email).

All responses (2)

Answers (1)

Fubar 2,752 on at

Like (0)

Report

RE: I it possible to use relative date in behavioural block in Segment?

Nya, thanks wasn't aware of the 'Having', think that will do what I want.
Verified answer

Nya 29,056 on at

Like (0)

Report

RE: I it possible to use relative date in behavioural block in Segment?

Hi,

The relative date can only be set in the following way.

But it can achieve your request also if you set the count of days longer.

For example, the filter in the screenshot means to filter out the contacts who were sent the email once in the last 5 days. If you set the condition as the following screenshot, the segments can filter out the contacts who were sent the email between the 6^th day to the 10^th day.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya