Discount List not working for Work Order Products / Field Service

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Posted on by moko33

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Either I miss some necessary setting or my environment is broken or Discount Lists are not working for Field Service Work Order Products (and probably also WO Services).

Can anybody confirm that?

I would expect to either see the discount percentages in Discount field in WO Product or at least have the Total Amount of the position reflecting the Discount. But none of it is the case.

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LuHao 40,892 on at

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Hi moko33,

Could you provide some screenshots?

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waleedbinafzal 347 on at

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Hi moko33,

Were you able to fix that issue? I am also facing the same issue and have no clue what I missed or am doing wrong. The product with discount list works perfect with opportunity and quote but when we add it on Work Order, the discount is not coming.

If you were able to fix this, can you share that with me?

Thanks,

Waleed.

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