Data in client is not showing in ax production DB as well as app server

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Posted on by Shabir Ahmad

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Hi Experts,

Today, i found some strange situation one of our user is showing data on his client machine the same data is not available on both the server Application server as well as DB server is it possible, Please help.

Best Regards,

Shabir Ahmad

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Gunjan Bhattachayya 35,423 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi Shabir,

The journal is open and not posted.

In the first two screenshots you are looking for posted journals. If you change the filter to "All", it will show up.

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Etienne Huhl 75 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi Shabir,

You need to add the user to the user groups, than they show up at the user.

Go tho the tab "blocking" and go to "private for user group".

Right mouse click on that en select view details en a new window show up.

Go tho the group that you company uses and go to users en and select the users who are allowed to have rights.

Regards Etienne

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nmaenpaa 101,160 Moderator on at

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RE: Data in client is not showing in ax production DB as well as app server

There are many reasons why some user would not see data that another use has entered. You seem to be using workflow. So perhaps there journals are not yet approved and therefore not visible to others.

What server you are logged in is irrelevant. But if different users login they might see different things.

In the end you can look directly in the database to see the actual data.

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Shabir Ahmad 3,110 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi,

I changed the filter to open the same result please check the screen-print.

Best Regards,

Shabir Ahmad

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Shabir Ahmad 3,110 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi,

I tried your suggestion but ther is no view details please check in the above screen-print.

Best Regards,

Shabir Ahmad

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Gunjan Bhattachayya 35,423 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi Shabir,

Please change it to "All" and check.

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nmaenpaa 101,160 Moderator on at

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RE: Data in client is not showing in ax production DB as well as app server

Try to click "Submit" to submit the journal to the workflow. Then have the approver approve it. Now all users should see it.

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Etienne Huhl 75 on at

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RE: Data in client is not showing in ax production DB as well as app server

I think think that Nikolaos is right that you must sumbit, But if that's not working try what I have suggested

that yournal is private for 012 what i see?

Or delete that "012", if thats not worken try what I have suggested above.

Regards Etienne

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Shabir Ahmad 3,110 on at

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RE: Data in client is not showing in ax production DB as well as app server

Hi Etienne Huhl,

I don't have that drop-down field on blocking tab. pleas check my above posted image.

Best Regards,

Shabir Ahmad

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Etienne Huhl 75 on at

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RE: Data in client is not showing in ax production DB as well as app server

You selecting the wrong field, you are selecting the field private for user.

You need te field "private for Group" if the person is not in an group they wont see te journals.

Best Regards,

Etienne Huhl

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