It appears there is a work order summary report OOTB. However, when I followed the steps to add it, I only get the Resource and Utilization report. What am i missing?
I get this report: Resource and utilization report - Dynamics 365 Field Service | Microsoft Learn
I cannot get this report: Work order summary report - Dynamics 365 Field Service | Microsoft Learn
Hi Kyle.Mack,
Have you turned on the settings as stated in the documentation?
Before you start
A Field Service administrator must enable the report in Settings > Analytics and Insight > Settings > Field Service historical analytics > Manage.
If the data is not displayed, please check your security role or wait patiently for the data refresh that occurs every 24 hours.