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Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to see Alerts, Calendar, Content Library options in sitemap

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Posted on by 144

Hello,

I have an online organisation in classic UI (9.1v) and have same replica with UCI view.

In classic UI, I could see some navigations like Alerts, Calendar (both under Service area) Content Library (under Training area) which I can not see in UCI. I tried to modify the customization xml also by adding these navigations from classic UI, but no changes were reflected. 

pastedimage1598629973910v1.pngpastedimage1598630013823v2.png 

Is there any way of adding these navigations or are these deprecated?

Thanks in advance!

I have the same question (0)
  • Mohsin Ali Profile Picture
    3,634 on at

    Updating customization.xml is not recommended by Microsoft. But you have ways to edit your sitemap. Please refer below article

    https://community.dynamics.com/crm/b/workandstudybook/posts/editing-sitemap-in-dynamics-365

    Helpful?? Please mark my solution as verified.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi partner,

    Unfortunately, you can’t add them to sitemap in UCI, but you can use their functions by following steps:

    1.For Calendar, you can refer following link to add Calendar control to one entity.

    (Settings->Customizations-> Customise the system->Entity)

    https://tattooedcrmgirl.com/2019/08/01/implementing-the-calendar-control-in-unified-interface/

    2.For Alerts, you can use Alerts4Dynamics to Create Announcements, Alerts and Notifications.

    https://community.dynamics.com/365/sales/b/crminogic/posts/create-announcements-alerts-and-notifications-to-improve-your-sales-and-customer-service-with-alerts4dynamics-in-dynamics-365-crm

    3.For Learning Path, the feature is still in the beta testing.

    Capabilities not yet on Unified Interface:

    https://docs.microsoft.com/en-us/power-platform/admin/about-unified-interface#capabilities-not-yet-on-unified-interface

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • snehaln676 Profile Picture
    144 on at

    I have tried updating the sitemap using sitemap designer. I could add Alerts, Calendar, Content Library. To configure these entities, links need to be provided (and not entities) in older UI, so I added same as it was there in classic UI. For e.g. the link for calendar (in classic UI) was '/workplace/home_calendar.aspx'

    pastedimage1598890049409v1.png

    However, I can not see them on sitemap.

    Would like to know whether it is compatible in new UI.

  • Community Member Profile Picture
    on at

    Hi partner,

    These navigations can’t add to sitemap in UCI, you can access them by ways that I mentioned above.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Update your URL in below format.

    /main.aspx?pagetype=kbsearch&showLang=1&enableSelection=1

    Based on above format which is OOB URL for KB Search, your URL should be as below.

    /main.aspx/workplace/home_calendar.aspx

    Please mark my answer verified if i were helpful

  • snehaln676 Profile Picture
    144 on at

    Hi Bipin,

    Thanks for you response!

    I tried by updating the URL as mentioned above. Now I can see Calendar icon on sitemap, however, the url is not working. it gives error. It does not work even by directly accessing the url.

    Error on click of Calendar:

    pastedimage1599024558004v1.png

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