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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Segments - Create a re...
Customer Insights - Journeys forum

Segments - Create a relationship such as Marketing List <> Contact

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Posted on by Community Member

When building Segments I want to make use of a custom entity that is related to Contacts. The relation between this custom entity is comparable with the Marketing List & Contact relation (N:N).

In Segments, I see this type of relation reflected in the fact that when building a query like 'Contacts that are member of Marketing list X', I can see in the builder that the relation is reflected as “Marketinglist <-> Contact (listmember_list_contact)'.

I have created a N:N relationship between our custom entity and Contacts but in Segments, in the builder, I still only see 'Custom entity > Contact' and 'Contact > Custom Entity'

How can I create a similar relationship such as Marketing Lists and Contacts?

Categories:
Segmentation
  • Community Member Profile Picture
    Community Member on at
    RE: Segments - Create a relationship such as Marketing List <> Contact

    Hi,

    Unfortunately its not working for me at the moment. I have a custom entity called "Tag" and it has N:N relationship to contact,  After doing the necessary steps to synchronize the new entity for segmentation, I'm able to see the entity in Segmentation tool, but when I try to go live with it I get the following error:

    "The segment query isn't valid, or the target profile doesn't match"

    pastedimage1576140550654v2.png

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Segments - Create a relationship such as Marketing List <> Contact

    Yes, it does.

  • Community Member Profile Picture
    Community Member on at
    RE: Segments - Create a relationship such as Marketing List <> Contact

    Does Dynamics Marketing support custom N:N relationships in segmentation already?  

  • Community Member Profile Picture
    Community Member on at
    RE: Segments - Create a relationship such as Marketing List <> Contact

    Thanks for your reply. Any idea when this fix will become available?

  • Suggested answer
    Mauro Marinilli Profile Picture
    Mauro Marinilli 355 on at
    RE: Segments - Create a relationship such as Marketing List <> Contact

    Hi we currently have a bug preventing N:N relationships to be fully used in segmentation.

    We are working on a fix.

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