web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Small and medium business | Business Central, N... Item approval rejections

Small and medium business | Business Central, N...

Answered

Item approval rejections

(0) Share

Report

Report

Posted on by SammyG

362

Hi all,

This is related to an earlier question we asked on setting up approvals on items. It doesn't seem to work as expected.

Firstly, if the approval is rejected the change is not reversed. Secondly, the is no information to the approver of what fields have been changed.

Thanks again.

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses Img

All responses (2)

Answers Img

Answers (1)

SammyG 362 on at

Like (0)

Report

Item approval rejections

Thanks, I searched the documentation but couldn't find anything - what is the source?

Was this reply helpful? Yes No
Verified answer

Sahan Hasitha 564 on at

Like (3)

Report
Item approval rejections

hi

· Rejected approvals – When an approval request is rejected, the system does not automatically roll back the change made on the item. The item remains updated, which can cause data integrity issues.

Workaround: You need to build a customization (via AL code) that reverts the item to its previous state if the request is rejected. Another option is to block edits until approval is received by using a temporary record table or a “pending changes” staging table.

· No field-level change details – Approvers only see a generic approval request without a breakdown of which fields were modified.

Solution: Extend the workflow with a custom approval entry log or notification that captures field changes (old value vs. new value) and passes them to the approver. Some partners implement this by subscribing to OnBeforeModify events on the Item table and writing changes to a custom log.

2 people found this reply helpful.

Was this reply helpful? Yes No

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Our Community Code of Conduct has been updated!

Quick Links

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1

Sumit Singh 2,814

#2

Sohail Ahmed 2,681 Super User 2025 Season 2

#3

YUN ZHU 2,363 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans