Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Unanswered

Error while installing hotfix on cu9 ax2012

Posted on by 195

Hi,

I'm trying to install the hotfix using axupdater, once i tried to run the process it generates a filelog with error. 

Error updating model database: Microsoft.Dynamics.Setup.AxSetupException: AxUtil call returned errors:You cannot import the Foundation (KB2989149) model into a Microsoft layer.
You cannot import the Foundation (KB3015102) model into a Microsoft layer.
You cannot import the Foundation (KB3024050) model into a Microsoft layer.
You cannot import the Foundation (KB3061484) model into a Microsoft layer.
You cannot import the Foundation (KB3068236) model into a Microsoft layer.
You cannot import the Foundation (KB3068901) model into a Microsoft layer.
You cannot import the Foundation (KB3067260) model into a Microsoft layer.
You cannot import the Foundation (KB3034035) model into a Microsoft layer.
You cannot import the Foundation (KB3070191) model into a Microsoft layer.
You cannot import the Foundation (KB3071732) model into a Microsoft layer.
You cannot import the Foundation (KB3072480) model into a Microsoft layer.
You cannot import the Foundation (KB3077953) model into a Microsoft layer.
You cannot import the Foundation (KB3078170) model into a Microsoft layer.
You cannot import the Foundation (KB3078551) model into a Microsoft layer.
You cannot import the Foundation (KB3079113) model into a Microsoft layer.
You cannot import the Foundation (KB3060618) model into a Microsoft layer.
You cannot import the Foundation (KB3069950) model into a Microsoft layer.
You cannot import the Foundation (KB3070157) model into a Microsoft layer.
You cannot import the Foundation (KB3073177) model into a Microsoft layer.
You cannot import the Foundation (KB3071893) model into a Microsoft layer.
You cannot import the Foundation (KB3086660) model into a Microsoft layer.
You cannot import the Foundation (KB3091220) model into a Microsoft layer.
You cannot import the Foundation (KB3091857) model into a Microsoft layer.
You cannot import the Foundation (KB3095964) model into a Microsoft layer.
You cannot import the Foundation (KB3097142) model into a Microsoft layer.
You cannot import the Foundation (KB3098166) model into a Microsoft layer. and so on.

I've tried to see some blogs related to this issue, but couldn't find any solutions. How to check the expiray date of certificate. any suggesstion ?

  • Yuji Imaoka Profile Picture
    Yuji Imaoka on at
    RE: Error while installing hotfix on cu9 ax2012

    As far as I know these might be the cause of the error.
    (1) Servser does not connect to internet.
    (2) Hotfix certificate was expire.
    For (2), please download the hotfix from LCS, and reinstall with it.
    If it does not work, contact to MS support.

  • Martin Dráb Profile Picture
    Martin Dráb 230,198 Most Valuable Professional on at
    RE: Error while installing hotfix on cu9 ax2012

    Isn't this the same problem as in your thread Error updating model database: Microsoft.Dynamics.Setup.AxSetupException: AxUtil call returned errors:You cannot import the Foundation (KB2989149) model into a Microsoft layer? If so, please continue the discussion in your original thread and don't create additional ones.

    If these two threads are about different things, please clarify how they differ.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans