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Service | Customer Service, Contact Center, Fie...
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Assign a point to every option in an optionset field

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Hi

I have an option set field in my entity for survey purposes with options of "good', "bad" and "neither".

In the end, I want to have a chart that shows the average point for this field. 

Is it possible to assign a point to every option and create a chart based on these points?

if it is, how? 

Or can you help me with any other solution?

Regards,

I have the same question (0)
  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    on at
    RE: Assign a point to every option in an optionset field

    Hi,

    You can do that in two different ways:

    1. Using JavaScript.

    2. Using Business Rules.

    Let check this post where you can find valuable information for achieve what you want:

    Making a calculation from an option set field - Microsoft Dynamics CRM Forum Community Forum

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

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