Hi all,
I am currently facing a problem regarding the product receipt and invoice journal of the purchase orders.
Actually, whenever a user tries to post a Product Receipt Journal or Invoice Journal of a purchase order the system starts to process and after a certain period of time it blocks and doesn't respond.
I have noticed that in the number sequence regarding the product Receipt and Invoice Jurnal (Internal product receipt,Product receipt voucher,Internal invoice,Invoice voucher), in the Status List, there are several lines, with the status = Activeand with the action status = Undecided., I have also noticed that there are several different sessions which are always trying to get a serial number from the sequences.
So far we have, Stopped the AOS in order to close the active sessions, cleared all the Active serial numbers from the Status list, manually cleared the number sequences and then Restarted the AOS.
After doing so, it seems to be working for some time but then the issue starts again.
Is there someone familiar with this issue and could you please tell me what it is suggestable to do in this cases?
Kindest regards,
Blendi
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