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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Getting error while op...
Finance | Project Operations, Human Resources, ...
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Getting error while opening report .

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Posted on by Dineshkarlekar 1,457
hi Everyone i am getting the error while opening report dialog , but my report does not have data provider class 
the error is /An error occurred while printing report to Email after retrying 3 times./
/The email address in the To field is not valid./   i am having the to field in batch job which send this report in in email i have debugged the batch job but batch job is running fine no issue , but the report is query based and it is assign to menu item the report does not have the contract or controller class , plzz can u suggest any solution on this . 
 
thanks,
Regards ,
Dinesh .
  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    Getting error while opening report .
    You can change the print destination on the report dialog.
     
  • Dineshkarlekar Profile Picture
    Dineshkarlekar 1,457 on at
    Getting error while opening report .
    hi 
    martin ,
     is there any way to set default opening mode of report to screen , look like some one set it to email , so i am getting the to field error , i have tried it from print management but not getting it from there , is there any way to make default setting to screen as the dialog is not opening .
     
     
    thanks,
    regards,
    Dinesh
  • Dineshkarlekar Profile Picture
    Dineshkarlekar 1,457 on at
    Getting error while opening report .
    the to email address is parameter of contract  class of batch job , which will i thought error was because of this but it has nothing to do with batch job , beacuse i am getting all the data in email through batch job and the batch job is using the same query which i use in report , and working fine report was also working fine before testing by functional team this morning but ,now it is giving this error , if the batch job can generate the pdf of report , the report must get executed . because of same queries , and one more thing where the enitities not having any data the dialog is opening report is executing but report is blank as there is no data in entity . 
    i am not getting how can report go to printing  before opening the dialog, because if i click ok on report dialog ,then report get printed and it has nothing to do with email . beacuse it is printing from query which will bring all the records in that entity . 
     
    thanks ,
    Regards,
    Dinesh
  • Martin Dráb Profile Picture
    Martin Dráb 230,149 Most Valuable Professional on at
    Getting error while opening report .
    The error says that the "To" e-mail address is invalid, therefore checking its correctness is the logical next step.
     
    Also, you claimed that you get the error "while opening report dialog", i.e. before even running a report, but the errors says that report was being printed. The fact that you debugged the batch job also shows that you see a problem with the execution and not just with opening of a report dialog. Please explain this contradiction.

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