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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Schedule Board - Booking roll over display

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Posted on by 5

Hello,
I am rather new to Dynamics. I was just wondering if I could get some information on a feature.


On the Schedule board when you roll over a booking it displays by default


pastedimage1661291277636v2.png

Are these field editable as an admin to display other information? Or is it preset?

  • Suggested answer
    KK-365 Profile Picture
    1,010 on at

    Hello Brett,

    You can easily update this view by following simple steps.

    Step 1: On your schedule board click on setting Icon:

    pastedimage1661321643300v1.png

    Step 2: Scroll down and select all board setting:

    pastedimage1661321681268v2.png

    Step 3: Click on schedule type and select work order:

    pastedimage1661321750632v4.png

    Step 4: Update the view in Booking tooltip view

    pastedimage1661321811712v5.png

    Note: if you want to create a new view, use the entity: Bookable resource booking.

    If you find this answer helpful, please mark it verified.

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