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Contact information for Customer and Legal entity

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Posted on by @rp@n

Hi all,

Can you please let me know

1. How I will get Contact formation like Phone and Fax number from CUSTOMER ?

2. How I will get Contact formation like Phone and Fax number from Legal entity ?

Through code.

Please give me more shed on this

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André Arnaud de Cal... 303,988 Super User 2026 Season 1 on at

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Hi @rp@n,

The details are stored in the table LogisticsElectronicAddress. This is linked to the DirPartyTable via a location in the LogisticsLocation table. The DirPartyTable is the global address book record which is linked to a legal entity or a customer.

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@rp@n 56 on at

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thanks Andre,

kindly send me the code for customer and legal entity please.

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Vishal Dhavgaye 405 on at

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1. How I will get Contact formation like Phone and Fax number from CUSTOMER ?

There are couple of methods on 'CustTable' to get phone number, you can change address method type to get 'Fax' number.

Methods on CustTable.

display Phone phone() { LogisticsElectronicAddress electronicAddress; electronicAddress = DirParty::primaryElectronicAddress(this.Party, LogisticsElectronicAddressMethodType::Phone); if (!electronicAddress) { electronicAddress = DirParty::getElectronicAddressForPartyPostalAddress(this.Party, LogisticsElectronicAddressMethodType::Phone); } return electronicAddress ? electronicAddress.Locator : ''; } display PhoneLocal phoneLocal() { LogisticsElectronicAddress electronicAddress;

2. How I will get Contact formation like Phone and Fax number from Legal entity ?

Same methods exists on company info to get contact information.

Methods on CompanyInfo

//BP deviation documented display Phone phone() { LogisticsElectronicAddress electronicAddress; electronicAddress = DirParty::primaryElectronicAddress(this.RecId, LogisticsElectronicAddressMethodType::Phone); return electronicAddress ? electronicAddress.Locator : ''; } //BP deviation documented display PhoneLocal phoneLocal() { LogisticsElectronicAddress electronicAddress; electronicAddress = DirParty::primaryElectronicAddress(this.RecId, LogisticsElectronicAddressMethodType::Phone); return electronicAddress ? electronicAddress.LocatorExtension : ''; }

I hope this answers your question.

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@rp@n 56 on at

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hi Vishal,

i have wrote the below code for customer

party = custTable.Party;

logisticsElectronicAddress = DirParty::primaryElectronicAddress(party, LogisticsElectronicAddressMethodType::Phone);

if(logisticsElectronicAddress)

{

locator = logisticsElectronicAddress.Locator;

}

logisticsElectronicAddress2 = DirParty::primaryElectronicAddress(party, LogisticsElectronicAddressMethodType::Fax);

if(logisticsElectronicAddress2)

{

locator2 = logisticsElectronicAddress2.Locator;

}

but not get any output. it's coming cblank. anything wrong??

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André Arnaud de Cal... 303,988 Super User 2026 Season 1 on at

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Hi @rp@n,

Have you checked if the phone and fax records for this customer are marked as primary? This coding is searching for records with the field Primary checked.

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Vishal Dhavgaye 405 on at

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Hi @rp@n,

Above code is to get the primary contact information of customer and company.

Can you please check if contact information is added to customer and company and if it is primary.

If you are trying to get contact information which is not primary, you can get it by following code,

phone = conPeek(DirParty::electronicAddressLocatorsByRole(companyInfo.RecId, LogisticsElectronicAddressMethodType::Phone, 'Delivery'),1);

'Delivery' in above code is contact 'purpose', Please make sure you are passing correct 'purpose' in the code. You can check that by selecting contact record -> Click advanced and check 'purpose'.

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@rp@n 56 on at

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Yes, Andre and Vushal

They are not marked Primary. Let me chk

Thanks

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@rp@n 56 on at

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Vishal,

as you mentioned

display Phone phone()

{

LogisticsElectronicAddress electronicAddress;

electronicAddress = DirParty::primaryElectronicAddress(this.RecId, LogisticsElectronicAddressMethodType::Phone);

return electronicAddress ? electronicAddress.Locator : '';

}

here this. recid means companyinfo.recid rite?

i wrote below code for phone and fax for company

company = CompanyInfo::find();

logisticsElectronicAddress3 = DirParty::primaryElectronicAddress(company.RecId, LogisticsElectronicAddressMethodType::Phone);
if(logisticsElectronicAddress3)
{
locator3 = logisticsElectronicAddress3.Locator;
}

logisticsElectronicAddress4 = DirParty::primaryElectronicAddress(company.RecId, LogisticsElectronicAddressMethodType::Fax);
if(logisticsElectronicAddress4)
{
locator4 = logisticsElectronicAddress4.Locator;
}

is it rite? becuase value is not coming. i marked primary for both

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Martin Dráb 239,082 Most Valuable Professional on at

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Why did you duplicate the code instead of just calling the method?

CompanyInfo::find().phone()

If it doesn't work, you don't seem to have the right data in the current company.

The debugger might help you to understand what's going on in your system.

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@rp@n 56 on at

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yeah rite, let me chk

for fax ? i could not find any method in company info

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