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Posted on by Community member

I am having trouble getting images to show in my KB articles. Whenever I upload an image to attach into the article, it displays like this:

Am I missing something somewhere?

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cmoreno8 25 on at

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KB Article Images

Hi,

Could you check if this article in Dynamics Community is useful?

https://community.dynamics.com/forums/thread/details/?threadid=72485848-a276-4e40-8252-5de4fb4d9422

Maybe you need a permission in your role, in Service tab, Knowledge Base images.

Try it.

c.
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Dengliang Li Microsoft Employee on at

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Hi,

Please check if the following conditions are met.

https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-knowledge-article#use-inline-images

Alternatively, please try clearing your browser cache and try it in a good network condition.

Best Regards,
Dengliang Li

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