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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / KB Article Images
Service | Customer Service, Contact Center, Fie...
Suggested Answer

KB Article Images

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Posted on by Community member
I am having trouble getting images to show in my KB articles. Whenever I upload an image to attach into the article, it displays like this:
 
//
 
Am I missing something somewhere?
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Please check if the following conditions are met.
    https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-knowledge-article#use-inline-images

    Alternatively, please try clearing your browser cache and try it in a good network condition.
     
    Best Regards,
    Dengliang Li
     
  • Suggested answer
    cmoreno8 Profile Picture
    cmoreno8 25 on at
    Hi,
     
    Could you check if this article in Dynamics Community is useful?
     
    Maybe you need a permission in your role, in Service tab, Knowledge Base images.
     
    Try it.
     
    c. 

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