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Finance | Project Operations, Human Resources, ...
Suggested Answer

Custom Alerts

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Posted on by 42

Hi, 

I am creating a custom alert on SoD creation but mail is not received in the outlook.

I also tried to configure the mailbox but it is still not working.

  • Bhawna Bansal Profile Picture
    42 on at

    Mail authentication failed. Please verify your SMTP user name and password. If your SMTP server doesn't support authentication, please clear the SMTP user name and password.

    Server smtp.office365.com:587 using SSL/TLS supports the following authentication options: LOGIN, XOAUTH2.

    Microsoft.Dynamics.Platform.Integration.Smtp.SmtpProxyAuthenticationException: 535: 5.7.3 Authentication unsuccessful [MN2PR07CA0006.namprd07.prod.outlook.com] ---> MailKit.Security.AuthenticationException: 535: 5.7.3 Authentication unsuccessful [MN2PR07CA0006.namprd07.prod.outlook.com] ---> MailKit.Net.Smtp.SmtpCommandException: 5.7.3 Authentication unsuccessful [MN2PR07CA0006.namprd07.prod.outlook.com]

      --- End of inner exception stack trace ---

      at MailKit.Net.Smtp.SmtpClient.<AuthenticateAsync>d__69.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

      at MailKit.Net.Smtp.SmtpClient.Authenticate(Encoding encoding, ICredentials credentials, CancellationToken cancellationToken)

      at MailKit.MailService.Authenticate(Encoding encoding, String userName, String password, CancellationToken cancellationToken)

      at MailKit.MailService.Authenticate(String userName, String password, CancellationToken cancellationToken)

      at Microsoft.Dynamics.Platform.Integration.Smtp.SmtpProxy.Connect(Nullable`1 correlationId)

      --- End of inner exception stack trace ---

      at Microsoft.Dynamics.Platform.Integration.Smtp.SmtpProxy.Connect(Nullable`1 correlationId)

      at Microsoft.Dynamics.Platform.Integration.Smtp.SmtpProxy.SendMessage(MailMessage message, Guid correlationId)

      at Dynamics.AX.Application.SysMailerSMTP.`clientSend(MailMessage _message, Guid _correlationId) in xppSource://Source/ApplicationFoundation\AxClass_SysMailerSMTP.xpp:line 274

      at Dynamics.AX.Application.SysMailerSMTP.clientSend(MailMessage _message, Guid _correlationId)

      at Dynamics.AX.Application.SysMailerSMTP.`sendMessage(MailMessage _message, Boolean _interactive, Guid _correlationId) in xppSource://Source/ApplicationFoundation\AxClass_SysMailerSMTP.xpp:line 130

  • Suggested answer
    huijij Profile Picture
    19,813 on at

    Hi sir,

    Please check your SMTP server address, TLS Port number, or SSL Port number with your email service provider and use the correct SMTP settings.

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