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Customer experience | Sales, Customer Insights,...
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Portal field set value change after record submit

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Posted on by 351

Hello All,

I am facing issue on Submit when creating lead record in portal i have two option(yes/no) field on form which radio on portal

and on click of Submit a lead(OOB) button or Create(OOB) button  i set that field value to "Yes" by jquery on load of form.

But after submit the reocrd when i view that record then it's set to "No" which it's default value same in dynamics

Note:I set that field(two option) read only in dynamics but when i make that field not read only then it's show correct value..

Can any one help where am i doing wrong ?

Thanks!

I have the same question (0)
  • Kenneth Ariel Chaves Herrera Profile Picture
    on at

    Hi Yash Trivedi, could you please provide screenshots of the process you are following?

  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    We highly recommend users to migrate to PowerUsers community for new Portal questions:

    powerusers.microsoft.com/.../PowerAppsPortals

    ------------

    When a field is set as read-only in Dynamics, it will be ignored on the submit of a Portals form, this is the expected behavior

    What you can do here, is setting it as Read-Only via JavaScript before setting the value

    If you need help on setting the field read-only, you can refer to this article: oliverrodrigues365.com/.../

    ------------

    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

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