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Dynamics 365 Community / Forums / Field Service forum / How to configure mappi...
Field Service forum

How to configure mapping between Booing statuses and custom entity statuses enabled for URS

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Posted on by PragmaticDevs 235

I have an entity configured to use URS, I am able to book it and change statuses of booking but it doesnt reflect back in the scheduled entity like it does for Work order.

Can we configure this mapping in FS ?

Categories:
Scheduling (URS)
  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: How to configure mapping between Booing statuses and custom entity statuses enabled for URS

    when you book, you are booking the resource requirement for that record - example a work order. The way we’ve done it is via a workflow to update the requirement that’s associated with the booking. I don’t have an example at the moment but it should be relatively straightforward

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